Returns Policy

CUSTOMER CARE TEAM

At Meguiar’s we take great pride in training our Customer Care Team in every aspect of surface care, from the very basics to the latest industry innovations. Every one of our representatives understands the unique needs of every customer, whether that’s a car enthusiast, a professional detailer or a specialist concours participation. It’s why you’ll only ever receive friendly advice that’s appropriate to the task in hand to ensure the best results.

If you have any questions regarding product performance or choice, simply give our team a call on 0870 241 6696. Calls charged at national rate, open 09:00-00:00 Monday to Friday, 15:00-23:00 Saturdays, closed Sundays.

DELIVERY COSTS

Postage and packaging to any address on the UK mainland costs £4.00 (includes VAT), while delivery for UK offshore is £8.00 (includes VAT). For deliveries to the Channel Islands please call our Customer Care Team on 0870 241 6696 for a free, no obligation quote.

Please allow 5 working days for delivery, however most goods will arrive earlier. Items may also be sent separately, so don’t worry if your entire order doesn’t arrive in a single parcel. Orders will be shipped by secure courier service and your delivery will need to be signed for during office hours at the address specified.

RETURNS

If you exercise your statutory rights to cancel you must safely return the items you do not wish to keep immediately. Always remember to obtain a ‘proof of postage’ certificate from your post office when returning goods. Please return goods to the following address: Meguiar’s UK Ltd., 3 Lamport Court, Heartlands, Daventry NN11 8UF.

TRADING TERMS AND CONDITIONS

All offers are subject to stock availability. We’ll notify you of any price changes (for instance due to a change of VAT) before or when the goods are sent to you, either by a correction list or on a dispatch note. By shopping with us you also agree that we may occasionally send you details of any special promotions and prices. Please note volume discounts are available for trade enquiries, so don’t be afraid to ask.